Spotty Wi‑Fi is a guest Wi‑Fi hotspot suite for hotels and hospitality venues that turns the captive portal login into a marketing and reputation engine. By managing guest access through a branded portal, properties can collect consented guest data, segment audiences, and connect Wi‑Fi usage to CRM-style profiles that can be used for targeted campaigns.
The platform is positioned to help hotels improve digital reputation by prompting guests for reviews and feedback at the right moment (e.g., after successful login or during/after the stay), while also enabling marketing actions such as email capture, opt-in management, and follow-up communications. In practice, the “integration” value for a PMS ecosystem is typically around enriching guest profiles and automating post-stay marketing/review flows using data captured during Wi‑Fi authentication, with reporting to measure engagement and outcomes.
4 countries
Requires Technical Support
1-2 days